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Articles

Strategy → Process → Change → Success

Strategy

• Four Waves of Process Management by Paul King
• Process-Oriented Strategic Planning Series by Ralph Smith
• Leveraging Processes for Strategic Advantage
• Conducting a Strategic Assessment
• Strategic Planning
• How to Determine Appropriate Performance Measures During Mergers by Ralph Smith
• Public Sector Strategy Series by Ralph Smith
• Strategy Mapping
• The Public Sector Balanced Scorecard

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Process

• Process Mapping and Business Process Redesign by Robert D. Boehringer
• Process Mapping and Analysis Series by Vicki Hesse
• Facilitating a Discovery Session
• How to Assess a Process
• Mapping a Process
• Are You Ready for Reengineering? – a survey by Mike Schlueter
• Process Mapping Words of Wisdom by Susan Williams
• Cutting Through the Six Sigma Hype by Gary Cone

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Change

• Twas the Night Before Process by Robert D. Boehringer
• Implementing Organizational Change: The Role of the Change Agent by Robert D. Boehringer
• Promoting Accountability by Susan A. Williams
• The Baseball Diamond: An Analogy for Team Design and Development By Dr. William Hendricks

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Success

• Alcoa Packaging
• California State University
• San Diego
• Chico
• Pomona

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