
University of Delaware
Business Analyst Certificate Program
Four Seminar Program
According to the International Institute of Business Analysis (IIBATM), the business analyst is the professional who understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals.
All seminars and instructors endorsed by:
You will learn how to...
University of Delaware's Business Analyst Certificate Program delivers the skills, techniques and tools to:
- Understand and define the organizational need
- Gather the information needed to clearly define the requirements
- Document requirements for use by all stakeholders
- Analyze, verify and validate requirements
- Create a framework for successful requirements management and communication
You will benefit if you are a...
- Business Analysis Manager
- Business or Technical Analyst
- Operations Manager
- Development Manager
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- IT or Development Manager
- Systems Analyst or Manager
- Project Manager
- Requirements Engineer
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IIBA Alignment
The Business Analyst Certificate Program was developed to align with the IIBA Business Analysis Body of Knowledge (BABoK) knowledge areas:

Program Details:
University of Delaware's BA Certificate Program is comprised of four two-day modules across four months and a capstone case study. Program fee is $3,595.
5-Day Seminar Outline
Day 1
- Business Analysis Overview
- IIBA knowledge areas
- Life cycle phases
- Definitions
- Roles and responsibilities
- Building a Requirements Plan
- Project Management from a Business Analyst's View
- Where the business analysis tasks fit into project management
- The business analyst's project roles
DAY 2
- Enterprise Analysis
- Understanding stakeholders and organizational politics
- Creating/adapting the business architecture
- Conducting feasibility studies
- Developing the business case
- Conducting the initial risk assessment
DAY 3
- Eliciting Requirements
- Identifying stakeholders
- Elicitation techniques
- When to use which techniques
- Watch-outs
- Tips for success
- Developing and Using Use Cases
- Where use cases fit into requirements development
- Use case structure and components
DAY 4
- Documenting Requirements
- Determining what types of requirements are needed
- Requirements styles
- Translating use cases to requirements
DAY 5
- Analyzing Requirements
- What to analyze
- Analysis tools and techniques
- Verifying Requirements
- Criteria for valid requirements
- Prototyping and walkthroughs
- Requirements Traceability
- Tracing requirements upstream and downstream
- Traceability matrix
- Requirements change control
Topics to be covered:
- Essentials of Business Analysis
- Enterprise Analysis
- Gathering & Documenting Requirements
- Analyzing & Satisfying Requirements
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There is 1PDU/CDU credit provided for each hour of instruction
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