Why it is very important to understand As Is conditions before implementing a new business or IT solution.
Why fixing the symptoms of a business problems costs more in the long run than identifying and eliminating the root causes.
Keeping the long-term view when crafting To Be solutions.
Process improvement projects cannot succeed if the root cause is bad input or data. What we get it sometimes a function of what we allow.
Where process innovation and Blue Ocean techniques should be incorporated into the strategic planning process to find new, previously unexplored opportunities.
Why vision statements are needed to convert broad strategic missions into actionable plans.
Why process improvement is necessary to implement strategy and process capability is an asset that should drive strategic direction.
The importance of capturing process knowledge and wisdom in an age of workforce mobility.
Customer expectations are always rising; processes must be continuously improved to keep pace.
Using Blue Ocean Strategy techniques and BPM to delight customers and build long-term relationships.
An old Xerox commercial demonstrates why process mapping is needed to get everyone on the same page!
Jeff Minder uses his interactive whiteboard to show you some tips you need to follow if you expect to pass the PMP Exam.
Jeff Minder discusses the challenging environment the Business Analyst works in as he or she converts business needs into clear, actionable requirements.