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Essentials of Process Mapping

Process mapping is the fundamental activity necessary to support all process improvement, automation, optimization, standardization and reengineering initiatives. Process maps enable you to peel away the complexity of your organizational structure (and internal politics) and focus on the work that is truly the heart of your business.

Essentials of Process Mapping will show you how to use the three most common charts to document, communicate and analyze business processes. Learn how to:

• Apply rules and symbols for standard flowcharts and for BPMN
• Create Top Down, Block and Cross-Functional flowcharts
• Use and analyze these charts to improve process performance

Time: About 2 hours, including exercises and a case study Price: $150

This webinar will be available for use for 30 days. After you register and pay, webex will send you an access code and receipt. The Presentation viewer is compatible with most browsers. For IE 8.0, use compatibility mode. Mac users should use the viewer's thumbnails rather than the table of contents for navigation.